SendGrid

sendgrid.com · facts updated 2 days ago

Privacy facts at a glance
DPA available
Yes

Tracked documents

Privacy policy
https://www.twilio.com/en-us/legal/privacy checked 8 hours ago
Terms of service
https://www.twilio.com/en-us/legal/tos checked 9 hours ago
Data processing agreement
https://www.twilio.com/en-us/legal/data-protection-addendum checked 9 hours ago
Subprocessor list
https://www.twilio.com/en-us/legal/sub-processors checked 8 hours ago
Security / trust page
https://www.twilio.com/en-us/security checked 9 hours ago

Recent changes

Security / trust page 2 days ago

Document updated.

Security / trust page 3 days ago

Document updated.

major Privacy policy 4 weeks ago

SendGrid updated its privacy policy to add an explicit FTC enforcement statement to the DPF section, rename 'Data Protection Frameworks' to 'Data Privacy Frameworks' in the dispute resolution section, and add a new 'Opt-Out' right allowing users to opt out of data disclosure to third parties or use for materially different purposes.

minor Privacy policy 4 weeks ago

SendGrid's privacy policy page had promotional banner content swapped, replacing an AI agent productivity advertisement with a 2026 Gartner Magic Quadrant CPaaS leadership announcement.

minor Subprocessor list 4 weeks ago

SendGrid's subprocessor list page had promotional banner content swapped, replacing an AI agent productivity advertisement with a Gartner Magic Quadrant CPaaS 2026 recognition notice; no actual subprocessor entries were added or removed.

minor Security / trust page 4 weeks ago

SendGrid's security/trust page replaced a promotional banner about conversational AI agent productivity with a 2026 Gartner Magic Quadrant for CPaaS recognition announcement.

minor Data processing agreement 4 weeks ago

SendGrid's DPA page had promotional banner content swapped, replacing an AI agent productivity promotion with a 2026 Gartner Magic Quadrant CPaaS leadership announcement.

minor Terms of service 4 weeks ago

SendGrid's terms of service page replaced a promotional banner about conversational AI/agent productivity with a 2026 Gartner Magic Quadrant CPaaS leadership announcement.

Public summary; per-account review history visible to subscribers tracking this vendor.

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