Segment

segment.com · facts updated 2 days ago

Privacy facts at a glance

DPA available: Yes

Tracked documents

https://www.twilio.com/en-us/legal/privacy checked 6 hours ago

https://www.twilio.com/en-us/legal/tos checked 6 hours ago

Data processing agreement

https://www.twilio.com/en-us/legal/data-protection-addendum checked 5 hours ago

Subprocessor list

https://www.twilio.com/en-us/legal/sub-processors checked 5 hours ago

Security / trust page

https://www.twilio.com/en-us/security checked 5 hours ago

Recent changes

Document updated.

major Privacy policy 4 weeks ago

Segment updated its privacy policy to explicitly add FTC enforcement authority disclosure for DPF compliance, add an 'Opt-Out' right covering third-party data disclosure and materially different purpose use, and correct the dispute resolution section header from 'Data Protection Frameworks' to 'Data Privacy Frameworks'.

minor Data processing agreement 4 weeks ago

Segment's DPA page replaced a promotional banner about conversational AI agent productivity with a Gartner Magic Quadrant for CPaaS 2026 recognition announcement.

minor Subprocessor list 4 weeks ago

Segment's subprocessor list page had promotional banner content swapped, replacing an AI agent productivity advertisement with a Gartner Magic Quadrant CPaaS recognition notice, with no changes to actual subprocessor entries.

Public summary; per-account review history visible to subscribers tracking this vendor.

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