Segment

segment.com · facts updated 11 minutes ago

Privacy facts at a glance
DPA available
Yes

Tracked documents

Privacy policy
https://www.twilio.com/en-us/legal/privacy checked 1 hour ago
Terms of service
https://www.twilio.com/en-us/legal/tos checked 56 minutes ago
Data processing agreement
https://www.twilio.com/en-us/legal/data-protection-addendum checked 51 minutes ago
Subprocessor list
https://www.twilio.com/en-us/legal/sub-processors checked 11 minutes ago
Security / trust page
https://www.twilio.com/en-us/security checked 11 minutes ago

Recent changes

minor Security / trust page 11 minutes ago

Segment's security/trust page underwent a navigation and marketing content restructure, replacing the old product menu layout (listing Messaging, Voice, Verify, Video, Conversational AI, etc.) with a new 'agentic era' platform navigation featuring new product names such as Conversation Memory, Conversation Orchestrator, and updated branding under the Twilio unified platform.

minor Subprocessor list 11 minutes ago

Segment's subprocessor list page appears to have undergone a navigation/UI restructuring, with no substantive subprocessor additions or removals identifiable in the diff — the changes reflect website navigation menu text and product branding updates rather than changes to the actual subprocessor list content.

minor Data processing agreement 51 minutes ago

Segment's Data Processing Agreement page shows navigation and marketing content restructuring, replacing product menu items (e.g., 'Conversational AI', 'ConversationRelay', 'Messaging, Voice, Verify, Video') with updated branding and new product names (e.g., 'Conversation Memory', 'Conversation Orchestrator', 'Conversation Intelligence') with no substantive changes to DPA terms or data processing provisions.

minor Terms of service 56 minutes ago

Segment's Terms of Service page underwent a navigation and marketing content restructuring, replacing older product menu items and promotional text with updated product names and descriptions reflecting Twilio's rebranded platform offerings.

minor Privacy policy 1 hour ago

Segment's privacy policy page shows navigation/UI restructuring with updated product menu labels and new product names (e.g., Conversation Memory, Conversation Orchestrator replacing older menu items), with no changes to substantive privacy policy terms.

Public summary; per-account review history visible to subscribers tracking this vendor.

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