Pipedrive

pipedrive.com · facts updated 1 day ago

Privacy facts at a glance
Jurisdictions
US · EU · CH · FI · FR · GB · IE · LV · DK · AU · EE
Subprocessors
15
Retention
The documents reference a section on data accuracy and retention but do not state a specific retention period in the excerpts provided.
Breach notification
The DPA references Personal Data Breach obligations but no specific notification hour SLA is stated in the excerpts provided.
Transfer mechanism
SCCs (Module 3 Processor-to-Processor), UK IDTA, Brazil SCCs, and EU-US Data Privacy Framework
SCC modules
Module 3
DPA available
Yes
Certifications
ISO/IEC 27001:2022 · ISO/IEC 27701 · SOC 2 Type 2 · SOC 3 · EU-US DPF · UK Extension to EU-US DPF · DORA
GDPR addressed
Yes
CCPA addressed
Yes
Named subprocessors
Amazon Web Services, Inc. Cloudflare, Inc. Rackspace GmbH Dealfront Finland Oy Growster SAS (Surfe) Messagebird UK Ltd. (Bird) OpenAI Ireland Limited Forge Technology, Inc. (Paragon) Tet SIA Twilio SendGrid, Inc. Amplify5 ltd Atlassian PTY Ltd. (LOOM) Fullview ApS Intercom R&D Unlimited Company Pipedrive Inc.

Tracked documents

Privacy policy
https://www.pipedrive.com/en/privacy checked 6 hours ago
Terms of service
https://www.pipedrive.com/en/terms-of-service checked 6 hours ago
Data processing agreement
https://www.pipedrive.com/en/privacy/dpa checked 6 hours ago
Subprocessor list
https://www.pipedrive.com/en/subprocessors checked 7 hours ago
Security / trust page
https://trustcenter.pipedrive.com/ checked 7 hours ago

Recent changes

Terms of service 1 day ago

Document updated.

Terms of service 2 days ago

Document updated.

Terms of service 1 week ago

Document updated.

Terms of service 1 week ago

Document updated.

major Security / trust page 1 month ago

Pipedrive replaced the FAQ entry about encryption in transit and at rest with a new entry addressing whether EU-hosted data is stored and processed exclusively within the EU.

Public summary; per-account review history visible to subscribers tracking this vendor.

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