Pendo

pendo.io · facts updated 2 weeks ago

Privacy facts at a glance

Jurisdictions: US · EU · UK · AU · IL · JP
Retention: The privacy policy includes a 'Retention' section but the specific retention period is not quoted in the provided excerpts.
Transfer mechanism: Standard Contractual Clauses (EU SCCs and UK Addendum/UK SCCs)
SCC modules: Module 1 · Module 2 · Module 3
DPA available: Yes
GDPR addressed: Yes
CCPA addressed: Yes

Tracked documents

https://www.pendo.io/legal/privacy-policy/ checked 15 hours ago

https://www.pendo.io/legal/terms-of-use/ checked 14 hours ago

Data processing agreement

https://www.pendo.io/legal/data-processing-addendum/ checked 15 hours ago

Subprocessor list

https://www.pendo.io/legal/authorized-subprocessors/ checked 14 hours ago

Security / trust page

https://trust.pendo.io/ checked 15 hours ago

Recent changes

Document updated.

Subprocessor list 1 month ago

Document updated.

Data processing agreement 1 month ago

Document updated.

major Subprocessor list 1 month ago

Pendo's subprocessor list added 'Command Center', 'Predict', 'Leo', and 'Sentiment' as new entries while removing 'NPS' and 'SaaS Portfolio Management', with remaining changes appearing to be navigation/product-label reorganization.

Document updated.

Public summary; per-account review history visible to subscribers tracking this vendor.

Track Pendo in your workspace.

Get notified when Pendo adds a subprocessor, changes retention, updates their DPA, or quietly amends their privacy posture.

Start tracking — 14-day trial

No card required.