Pendo

pendo.io · facts updated 5 hours ago

Privacy facts at a glance

Jurisdictions: US · EU · AU · IL · JP · UK
Retention: The privacy policy includes a 'Retention' section in its index but the specific retention period is not stated in the provided excerpts.
Transfer mechanism: Standard Contractual Clauses (EU SCCs and UK SCCs)
SCC modules: Module 1 · Module 2 · Module 3
DPA available: Yes
GDPR addressed: Yes
CCPA addressed: Yes

Tracked documents

https://www.pendo.io/legal/privacy-policy/ checked 6 hours ago

https://www.pendo.io/legal/terms-of-use/ checked 5 hours ago

Data processing agreement

https://www.pendo.io/legal/data-processing-addendum/ checked 6 hours ago

Subprocessor list

https://www.pendo.io/legal/authorized-subprocessors/ checked 5 hours ago

Security / trust page

https://trust.pendo.io/ checked 6 hours ago

Recent changes

minor Subprocessor list 5 hours ago

Pendo's subprocessor list diff shows only navigation/UI text changes with no actual subprocessor additions or removals.

minor Terms of service 5 hours ago

Pendo's terms of service diff shows only navigation menu text changes, with 'Products' added and minor reordering of header links such as 'Get a Demo' and 'Platform'.

minor Data processing agreement 6 hours ago

Pendo's DPA diff reflects reformatting and structural reorganization of existing content (navigation elements, table layouts, and section formatting) with no material changes to data processing terms, subprocessors, retention periods, or data subject rights.

minor Privacy policy 6 hours ago

Pendo's privacy policy diff reflects only navigation menu text reordering, with no substantive policy content changes.

Public summary; per-account review history visible to subscribers tracking this vendor.

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