New Relic

newrelic.com · facts updated 1 day ago

Privacy facts at a glance

Jurisdictions: US · EU · Global
Subprocessors: 14
Retention: The policy references a section on how long Personal Data is held but does not state a specific retention period in the excerpts provided.
Breach notification: New Relic shall notify Customer without undue delay after becoming aware of a Personal Data Breach.
Transfer mechanism: International Data Transfers provisions set forth in Schedule 3 of the DPA
DPA available: Yes
GDPR addressed: Yes
CCPA addressed: Yes

Named subprocessors

Atlassian/Jira AWS CloudFlare Google Cloud Platform Fivetran Zendesk Salesforce Service Cloud Snowflake Fastly Kentik Microsoft Azure Sendgrid

Tracked documents

https://newrelic.com/termsandconditions/privacy checked 6 hours ago

https://newrelic.com/termsandconditions/terms checked 5 hours ago

Data processing agreement

https://newrelic.com/kr/termsandconditions/dataprotection checked 5 hours ago

Subprocessor list

https://newrelic.com/sub-processors checked 5 hours ago

Security / trust page

https://trust.newrelic.com/ checked 7 hours ago

Recent changes

Data processing agreement 1 day ago

Document updated.

major Security / trust page 1 day ago

New Relic's trust center page was entirely removed, including all listed certifications (ISO 27001, ISO 42001, SOC 1/2/3, FedRAMP, HIPAA, PCI, GDPR, CCPA, TISAX, etc.) and associated documents.

Document updated.

major Subprocessor list 2 days ago

New Relic added 'Value Calculator' as a new entry to its subprocessor list.

Data processing agreement 2 days ago

Document updated.

major Security / trust page 3 days ago

New Relic's trust/security page was added or substantially rebuilt, listing certifications including ISO 27001, ISO 42001, SOC 1, SOC 2, SOC 3, FedRAMP, HIPAA, PCI, TISAX, and others, along with associated compliance documents.

major Security / trust page 4 days ago

New Relic's trust/security page was entirely removed, including all listed certifications (ISO 27001, ISO 42001, SOC 1/2/3, FedRAMP, HIPAA, PCI, GDPR, CCPA, TISAX, etc.) and associated documents.

Public summary; per-account review history visible to subscribers tracking this vendor.

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