Heroku

heroku.com · facts updated 6 hours ago

Privacy facts at a glance
Jurisdictions
US · EU · DE · FR · CA · GB · CH
Transfer mechanism
Standard Contractual Clauses and Salesforce Processor Binding Corporate Rules (BCR)
DPA available
Yes
Certifications
PCI DSS Level 1 · HIPAA · ISO 27001 · ISO 27017 · ISO 27018 · SOC
GDPR addressed
Yes
CCPA addressed
Yes

Tracked documents

Privacy policy
https://www.heroku.com/policy/ checked 8 hours ago
Security / trust page
https://www.heroku.com/compliance/ checked 7 hours ago

Recent changes

major Subprocessor list 7 hours ago

Heroku/Salesforce updated their subprocessor list to expand the Middle East routing policy to include UAE-hosted orgs (not just new trial/Scratch Orgs), rename 'Digital Lending for Automotive' to 'Digital Origination', add Switzerland as an available location for salesforce.com services, and adjust footnote numbering, with the publication date updated from May 22, 2026 to June 19, 2026.

Terms of service 1 week ago

Document updated.

Terms of service 3 weeks ago

Document updated.

minor Terms of service 3 weeks ago

Heroku's terms of service diff shows only navigation menu text updates for Tableau Conference and Informatica World event promotions, replacing pre-event registration language with post-event on-demand content links.

moderate Terms of service 3 weeks ago

Heroku added 'Launchpad for Startups' to its Terms of Service, introducing a new program or offering under the terms.

major Subprocessor list 4 weeks ago

Heroku (Salesforce) updated its subprocessor list from May 1, 2026 to May 22, 2026, with changes including the removal of 'Salesforce.org' and 'Salesforce.org EMEA Limited' as named subprocessors and the addition of 'SFDC Netherlands B.V.' with updated formatting, along with footnote renumbering and reformatting of existing subprocessor entries.

moderate Terms of service 4 weeks ago

Heroku's terms of service updated partner ecosystem terminology, renaming 'AppExchange' to 'AgentExchange', replacing 'Partner Apps & Experts' and 'Consultants' sections with 'Partners and AgentExchange', and adding new categories including 'Partner Agents', 'Slack Solutions', and 'Implementation Partners' while removing 'Become a Partner'.

moderate Terms of service 1 month ago

Heroku added 'Customer Success Awards' to its Terms of Service with no corresponding removals.

Public summary; per-account review history visible to subscribers tracking this vendor.

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