Customer.io

customer.io · facts updated 1 week ago

Privacy facts at a glance

Jurisdictions: US · EU
Subprocessors: 8
Retention: The privacy policy includes a section titled 'How Long We Retain Personal Information' but the specific retention period is not stated in the provided excerpts.
Transfer mechanism: International Data Transfer Mechanism (referenced in DPA but specific mechanism not named in excerpts)
DPA available: Yes
GDPR addressed: Yes
CCPA addressed: Yes

Named subprocessors

Amazon Web Services Google Cloud Platform Snowflake OpenAI, LLC Google Cloud (Vertex AI) Anthropic (Claude) Mailgun Twilio

Tracked documents

https://customer.io/legal/privacy-policy checked 2 hours ago

https://customer.io/legal/terms-of-service checked 1 hour ago

Data processing agreement

https://customer.io/legal/dpa checked 1 hour ago

Subprocessor list

https://customer.io/legal/sub-processors checked 3 hours ago

Security / trust page

https://customer.io/legal/security checked 2 hours ago

Document updated.

Data processing agreement 1 week ago

Document updated.

Data processing agreement 2 weeks ago

Document updated.

Data processing agreement 2 weeks ago

Document updated.

Security / trust page 2 weeks ago

Document updated.

Public summary; per-account review history visible to subscribers tracking this vendor.

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