Close

close.com · facts updated 1 hour ago

Privacy facts at a glance

Retention: Customer content will remain retrievable for 30 days after the termination of your account.
Breach notification: Incident response and notification processes are reviewed and tested annually, but no specific hour SLA is stated.
Transfer mechanism: Standard Contractual Clauses (EU Commission Implementing Decision 2021/914)
DPA available: Yes
Certifications: SOC 2 Type II
GDPR addressed: Yes
CCPA addressed: Yes

Tracked documents

https://close.com/privacy checked 2 hours ago

https://close.com/legal---terms checked 2 hours ago

Data processing agreement

https://resource-downloads.close.com/website/close-data-processing-scc-feb-2023.pdf checked 2 hours ago

Security / trust page

https://close.com/security checked 1 hour ago

Recent changes

minor Security / trust page 1 hour ago

Close's security/trust page underwent navigation and promotional text reformatting, removing 'CRM', 'Get Started', and 'Platform Overview' menu items/descriptions while retaining 'Customer Stories' and 'Integrations' links.

minor Terms of service 2 hours ago

Close's Terms of Service diff shows only navigation menu restructuring, with removal of 'CRM', 'Get Started', and 'Platform Overview' labels and reordering of 'Customer Stories' and 'Integrations' links, with no substantive policy content changes.

minor Privacy policy 2 hours ago

Close's privacy policy diff shows only navigation menu text changes, removing 'CRM', 'Get Started', and 'Platform Overview' labels and reorganizing header links, with no substantive policy content altered.

Public summary; per-account review history visible to subscribers tracking this vendor.

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