Brevo

brevo.com · facts updated 2 days ago

Privacy facts at a glance
Jurisdictions
EU
Retention
Customer account/service data is retained for 5 years from the end of the agreement; invoices are kept for 10 years from the end of the fiscal year.
DPA available
Yes
Certifications
ISO 27001:2022
GDPR addressed
Yes
CCPA addressed
Yes
Named subprocessors
OpenAI Adyen PayPal Cloudflare

Tracked documents

Privacy policy
https://www.brevo.com/legal/privacypolicy/ checked 56 minutes ago
Terms of service
https://www.brevo.com/legal/termsofuse/ checked 6 hours ago
Security / trust page
https://www.brevo.com/features/data-security/ checked 46 minutes ago

Recent changes

Privacy policy 2 days ago

Document updated.

Privacy policy 3 days ago

Document updated.

moderate Terms of service 2 weeks ago

Brevo replaced the previous two-tier contact limit structure (5,000 emails = 500 contacts; 5,001–10,000 emails = 1,500 contacts; >10,000 = fair use/500,000 contacts) with a three-tier structure adding an explicit 15,000-email tier capped at 2,500 contacts and setting the 20,000+ email tier at 500,000 contacts without a 'fair use' qualifier.

minor Security / trust page 4 weeks ago

Brevo's security/trust page underwent a reformatting and structural reorganization with no material changes to security claims, certifications, compliance statements, or data handling descriptions.

minor Security / trust page 4 weeks ago

Brevo's security/trust page underwent a reformatting and structural reorganization with no material changes to security claims, certifications, data practices, or substantive content.

minor Privacy policy 1 month ago

Brevo's privacy policy diff shows only reformatting and structural changes to navigation elements and table of contents numbering, with no substantive changes to policy content, data practices, or rights.

minor Privacy policy 1 month ago

Brevo's privacy policy diff shows only formatting and structural changes to navigation and table of contents markup, with no substantive changes to data processing terms, purposes, or rights.

minor Security / trust page 1 month ago

Brevo updated its navigation menu by removing the 'Why Brevo?' item from the Product section and adding 'Non Profits' to the Company section.

Public summary; per-account review history visible to subscribers tracking this vendor.

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