ActiveCampaign

activecampaign.com · facts updated 3 hours ago

Privacy facts at a glance
Jurisdictions
US · EU · AU · IE · BR · PL · MX · CR
Subprocessors
8
Retention
The privacy policy includes a section titled 'Retaining Your Information' but the specific retention period is not stated in the provided excerpts.
DPA available
Yes
Certifications
SOC 2 · HIPAA
GDPR addressed
Yes
CCPA addressed
Yes
Named subprocessors
Amazon Web Services CloudFlare Snowflake Zendesk Zight (formerly CloudApp) Twilio Amazon Web Services (AWS Bedrock) OpenAI

Tracked documents

Privacy policy
https://www.activecampaign.com/legal/privacy-policy checked 10 hours ago
Terms of service
https://www.activecampaign.com/legal/terms-of-service checked 9 hours ago
Data processing agreement
https://www.activecampaign.com/legal/dpa checked 8 hours ago
Subprocessor list
https://www.activecampaign.com/legal/subprocessors checked 3 hours ago
Security / trust page
https://www.activecampaign.com/security checked 9 hours ago

Recent changes

minor Subprocessor list 3 hours ago

ActiveCampaign's subprocessor list shows no material changes — the additions and removals contain identical subprocessors (AWS, CloudFlare, Snowflake, Zendesk, Zight, Twilio, AWS Bedrock, OpenAI) with the same services and locations, differing only in formatting and whitespace.

Public summary; per-account review history visible to subscribers tracking this vendor.

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