Thorgate sends a digest email summarising change events detected on your tracked vendors. The digest is the primary way most customers consume detected changes — most people don't want a separate email per change.
Setting the frequency
Open Settings from the sidebar. The "Digest frequency" setting offers:
- Daily. One email per day, sent in the morning, covering changes detected in the past 24 hours.
- Weekly. One email per week, sent Monday morning, covering the past seven days.
- Off. No digests. You'll still see changes in the in-app Changes feed.
Most teams choose weekly. Daily is useful for high-cadence portfolios or short notice windows; off is appropriate when an in-app reviewer is the primary consumer.
What's in the digest
The digest groups changes by severity:
- Major — changes with significant compliance implications. New subprocessors, retention period changes, jurisdiction changes, breach notification term changes.
- Moderate — non-trivial updates that may affect documentation. Material clarifications, scope changes that don't reach "major."
- Minor — small edits. Typo fixes, reformatting, link updates. Often filtered out depending on your settings.
Each entry includes:
- The vendor and document.
- A one-paragraph AI summary of what changed.
- A link to the full diff.
If no changes were detected during the digest window, no email is sent. This is intentional — empty digests train people to ignore the channel.
Recipients
By default, the digest goes to every user in the workspace. If you want to limit recipients (for example, to send the digest only to the privacy lead and not to the broader team), open Team and adjust per-user notification preferences.
When digests are sent
- Daily: approximately 8:00 AM in your account's timezone.
- Weekly: approximately 8:00 AM Monday in your account's timezone.
Send timing is not exact — digests are queued and may run a few minutes early or late depending on the queue depth at that hour.
Catching up after pausing
If you switch from "Off" back to "Daily" or "Weekly," the next digest will include only changes detected from that moment forward — not the backlog from while alerts were off. To review the backlog, use the in-app Changes feed and filter by date.